Shinsegae to double down on hypermarkets as Homeplus falters

This year, Shinsegae plans to open more than 100 new Starbucks locations in South Korea

Shinsegae Chairman Chung Yong-jin speaks at a new employee orientation session in February 2025
Shinsegae Chairman Chung Yong-jin speaks at a new employee orientation session in February 2025
Jae-Kwang Ahn 3
2025-03-06 11:34:15 ahnjk@hankyung.com
Retail

Shinsegae Group Chairman Chung Yong-jin has unveiled aggressive growth plans that include opening more E-Mart Inc. hypermarket outlets, defying the slowdown in the offline retail sector.

His remarks came just a day after South Korea’s second-largest hypermarket operator Homeplus Co., wholly owned by private equity firm MBK Partners, filed for court protection.

Marking his first year at the helm of the retail giant, Chung pledged on Wednesday to open three new E-Mart outlets this year, with three more planned by 2027. E-Mart will secure more than five new sites for the additions.

It is revamping its E-Mart store interiors, following the hard discount store model used by German discount supermarkets Aldi and Lidl. The first such location is set to open in eastern Seoul in the first half of this year.

“The key is to make people want to visit offline stores,” said a Shinsegae official.

An E-Mart outlet in Yongsan Station, Seoul
An E-Mart outlet in Yongsan Station, Seoul

DISCOUNT STORES, STARBUCKS

Shinsegae is also looking to grow its discount chain Traders to cater to consumers seeking bang for the buck amid high inflation.

Its expansion strategy encompasses the global coffee chain Starbucks. This year, more than 100 new Starbucks locations are slated to open, including special concept stores at scenic tourist destinations and historic sites. Shinsegae controls 67.5% of Starbucks’ South Korean operations.

Shinsegae to double down on hypermarkets as Homeplus falters

Despite its bold growth ambitions, Shinsegae Group faces mounting pressure to restore profitability across its businesses.

In 2024, operating profit at Shinsegae Inc. tumbled by a quarter to 479.5 billion won ($332 million) from the previous year, despite a 3.4% uptick in sales. Net profit plunged 43.5% on-year to 176.2 billion won.

E-Mart turned a profit of 41.7 billion won last year. However, its net losses widened by 205.9% on-year to 573.4 billion won, with sales dipping 1.5% to 29.0 trillion won.

Chairman Chung has overhauled the group’s leadership, replacing senior executives at underperforming affiliates to revive struggling operations.

The group’s turnaround efforts are also focused on e-commerce and its flagship Shinsegae Department Store business.

Gmarket Inc., which Shinsegae acquired from eBay in 2021, is set to launch a joint venture with Alibaba this year to drive growth and leverage global expertise.

To improve margins at its grocery-focused offline stores, Shinsegae has been consolidating purchasing operations across E-Mart, its supermarkets and warehouse clubs since last year, allowing the group to source products in bulk at lower prices.

SSG.COM, Shinsegae’s online shopping platform, is outsourcing its logistics operations to CJ Logistics Corp. for cost efficiency.

OWNERSHIP STRUCTURE

Last year, Shinsegae Group officially split the group’s two business pillars – E-Mart and Shinsegae Department Store – into two different subgroups.

The business division is seen as the group’s move to consolidate a leadership transition to its third generation.

Still, the retail group may undergo an ownership restructuring, which would involve Chairman Chung’s mother Lee Myung-hee selling her 10% stake in Shinsegae Inc.

Alternatively, she may transfer her stake to either Chung or his sister Chung Yoo-kyung, the largest shareholder of Shinsegae Inc., as part of efforts to streamline their overlapping businesses.

Shares in E-Mart have gained about 30% since the start of the year, with Shinsegae’s share price up 18%.

Write to Jae-Kwang Ahn at ahnjk@hankyung.com
 


Yeonhee Kim edited this article.

Korea’s Shinsegae, China’s Alibaba to set up e-commerce joint venture

Korea’s Shinsegae, China’s Alibaba to set up e-commerce joint venture

South Korea’s retail conglomerate Shinsegae Group has joined forces with Chinese online shopping giant Alibaba Group Holding Ltd. to better compete in Korea’s fast-paced online retail sector.Shinsegae Inc. said in a statement on Thursday that it has forged a strategic partnership w

Korea’s Shinsegae chairman dines with Trump at Mar-a-Lago

Korea’s Shinsegae chairman dines with Trump at Mar-a-Lago

South Korea’s Shinsegae Group Chairman Chung Yong-jin (center) speaks to Korean journalists at Hartsfield-Jackson Atlanta International Airport in Georgia on Dec. 21, 2024 (Courtesy of Yonhap) Chung Yong-jin, the chairman of South Korea’s retail giant Shinsegae Group, held talks wit

Shinsegae affiliate SSG.COM secures Olympus as new financial investor

Shinsegae affiliate SSG.COM secures Olympus as new financial investor

SSG.COM, the e-commerce brand of Korea's retail giant Shinsegae Korean retail giant Shinsegae Group’s online shopping mall operator SSG.COM has secured Olympus, a special purpose company created by Korean banks and securities firms, as its new financial investor.E-Mart Inc. and Shinsegae

Shinsegae Group splits E-Mart, department store with executive reshuffles

Shinsegae Group splits E-Mart, department store with executive reshuffles

South Korea’s retail giant Shinsegae Group on Wednesday carried out one of its most drastic executive reshuffles, officially splitting the group’s two business pillars – E-Mart Inc. and Shinsegae Department Store – into two different subgroups.The business division is s

Shinsegae, Paramount to build $3.39 billion theme park complex in S.Korea

Shinsegae, Paramount to build $3.39 billion theme park complex in S.Korea

Rendering of Star Bay City, a theme park to be built by Shinsegae and Paramount Global South Korea’s retail giant Shinsegae Group said on Thursday it has partnered with US media group Paramount Global on a 4.57 trillion won ($3.39 billion) international theme park project.Shinsegae Inc. s

Loss-making Gmarket joins Shinsegae’s job cut spree

Loss-making Gmarket joins Shinsegae’s job cut spree

Gmarket ad (Courtesy of Gmarket) Gmarket Inc. will cut jobs for the first time since it was acquired by South Korea’s retail giant Shinsegae Group in 2021, joining the group’s workforce reduction rush this year under the leadership of its new chief striving to turn around the retail

E-Mart, CJ CheilJedang to beef up strategic partnership

E-Mart, CJ CheilJedang to beef up strategic partnership

CJ CheilJedang CEO Kang Shin-ho (third from left) and E-Mart CEO Han Chae-yang (second from right) pose for a photo after signing a strategic partnership on Aug. 30 CJ CheilJedang Corp., South Korea’s largest food company, said on Wednesday it will increase the number of food products exc

Shinsegae buys low-cost cosmetics brand Amuse from Naver Snow

Shinsegae buys low-cost cosmetics brand Amuse from Naver Snow

Jang Won-young, a K-pop singer of the girl group IVE, is an ambassador of Amuse South Korea's Shinsegae International Inc. announced on Friday that it will acquire 100% of Amuse Corp., a cosmetics brand, for 71.3 billion won ($52.6 million) to expand its cosmetics business beyond luxury product

E-Mart’s No Brand success story: A Korean snack chain goes global

E-Mart’s No Brand success story: A Korean snack chain goes global

No Brand Burger, a fast food hamburger chain owned by E-Mart When South Korean convenience store operator E-Mart Inc. launched its low-budget house label No Brand in 2015, few thought it would last long.Under its motto, “ultra-cheap prices beyond common sense,” No Brand has since un

Shinsegae hires Alibaba Korea head to lead online mall Gmarket

Shinsegae hires Alibaba Korea head to lead online mall Gmarket

SSG.COM and E-Mart's logistics center in Gimpo, Gyeonggi Province Shinsegae Group, South Korea’s retail giant, on Wednesday launched sweeping top-level management overhauls for Gmarket Inc. and SSG.COM. to tighten up its underperforming e-commerce arms.In a drastic management reshuffle, S

Shinsegae, CJ to tie up for product delivery, food launch

Shinsegae, CJ to tie up for product delivery, food launch

Shinsegae Group and CJ Group signed an MOU on business cooperation on June 5, 2024 Retail-focused Shinsegae Group is set to outsource delivery services and logistics management for its e-commerce platforms such as SSG.COM and Gmarket Inc. to CJ Logistics Corp., South Korea’s No. 1 logisti

Shinsegae guarantees PE firms’ SSG.COM exit amid delayed IPO

Shinsegae guarantees PE firms’ SSG.COM exit amid delayed IPO

Shinsegae Group Chairman Chung Yong-jin Shinsegae Inc. and its supermarket chain operator E-Mart Inc. will bring in at least one investor by the end of this year to buy shares in SSG.COM from Affinity Equity Partners and BRV Capital Management to ensure the two private equity firms’ dives

Shinsegae’s day of reckoning looms for online ambitions

Shinsegae’s day of reckoning looms for online ambitions

Back in 2021, South Korea’s retail titan Shinsegae Inc. beat its archrival Lotte Shopping Co. to purchase Gmarket and Auction, the country's two largest open market platforms at the time, from eBay Korea, reportedly for around 4 trillion won ($3 billion).The estimated deal size made Lott

Starbucks reigns in coffee republic of South Korea; Drink, play and work

Starbucks reigns in coffee republic of South Korea; Drink, play and work

Starbucks is not just a coffee shop in Korea. It's a social space and a workplace In South Korea, coffee is not just something to drink. It’s a culture, in which people drink, play and work.Koreans’ love affair with coffee has been going strong for years, with many café-goers

Shinsegae axes E-Mart, department store CEOs amid weak sales

Shinsegae axes E-Mart, department store CEOs amid weak sales

Shinsegae is Korea's retail giant South Korea’s retail giant Shinsegae Inc. on Wednesday carried out one of its most drastic executive reshuffles, replacing chief executives of its two business pillars, E-Mart Inc. and Shinsegae Department Store, and other subsidiaries.The personnel chang

E-Mart to open 1st S.Korean convenience store in Cambodia

E-Mart to open 1st S.Korean convenience store in Cambodia

An E-Mart24 store in Singapore (Courtesy of E-Mart24) E-Mart Inc. is set to launch the first South Korean convenience store in Cambodia as the struggling hypermarket giant aims to seek growth opportunities in overseas markets, especially Southeast Asia.E-Mart24 Inc., its wholly owned subsidiary

One in 5 South Koreans claims Starbucks Rewards stars

One in 5 South Koreans claims Starbucks Rewards stars

Since opening its first store in South Korea in 1999, Starbucks Korea has continued year-on-year growth Starbucks Korea saw members of its rewards program surpass 10 million this month, meaning that one in every five South Koreans is a registered member of the coffee chain loyalty program, acco

(* comment hide *}